Chinese Drywall Hotline Established in Louisiana

Louisiana has set up a Chinese drywall hotline so people in the state experiencing problems with the defective wallboard can register their complaints. According to, the U.S. Consumer Products Safety Commission (CPSC) has asked the 32 states where drywall problems have been reported to submit official counts by December 14.

Paul Rainwater, executive director of the Recovery Authority, told that the 415 Louisiana complaints currently logged with the CPSC falls far short of the actual number of homes containing the materials, and that the true number is likely in the thousands. Once a true count is established, the state will use the number to “make the case for direct federal aid to homeowners., including the possibility of using existing disaster programs for temporary housing and rebuilding assistance,” Rainwater said.

People in Louisiana can register their drywall complaints online at or by calling 1.866.684.1713 Monday through Friday from 7 a.m. to 7 p.m. and Saturday , 8 a.m. to 5 p.m. According to, residents experiencing problems with Chinese drywall should register regardless of whether they were a Road Home Program applicant or whether they have already called the CPSC.

So far, the CPSC has received 2,276 reports from residents in 32 states, the District of Columbia, and Puerto Rico concerning Chinese drywall. After Florida, Louisiana is second among states with the most Chinese drywall complaints. Many homes in Louisiana that were rebuilt after hurricanes Katrina and Rita contain Chinese-made wallboard.

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