Latest Super Bowl Ticket Fix Offer Impresses Few

The recent <"">Super Bowl ticket fiasco, which has already sparked a couple of lawsuits, has the NFL tweaking its original options to compensate ticket holders. Now, said USA Today, Commissioner Roger Goodell is offering option number three to the 400 fans who were forced from seating at Cowboys Stadium.

Super Bowl ticket holders who, upon arriving at Cowboys Stadium for the February 6th championship game between the Green Bay Packers and Pittsburgh Steelers, learned that the seat they had paid for did not exist. At least two Super Bowl ticket lawsuits have been filed against the NFL; the Dallas Cowboys; and the team’s owner, Jerry Jones.

As we’ve reported previously, Cowboys Stadium officials had planned to add 15,000 seats to boost the Cowboys Stadium’s capacity—usually about 81,000—in an effort to break the Super Bowl attendance record. But 1,250 of those Super Bowl seats were not finished on time, and the fire marshal declared them unsafe. While seats were found for 850 ticket holders, 400 could not be accommodated. Those left seatless were eventually sent away to watch the game elsewhere, or invited to watch the game on televisions inside a club at the stadium.

Now, Goodell is telling fans by email that the latest compensation choice includes a $5,000 payment or the total of their expenses—which can be verifed—for Super Bowl XLV, whichever is higher, said USA Today, which noted that the total payout could run about $1 million.

One displaced fan, Thomas Noone, a Pittsburgh Steelers fan from Grove City, Pennsylvania, believes that he and his wife, Nancy, lost between $8,000 and $10,000 in travel, as well as the $1,600 spent on their two tickets, wrote USA Today. Noone was relegated to watching the game, standing up, in the Cowboy Stadium basement.

“It may not be too late, it may not be too little, but is this your final offer?” Noone said. “If I’m playing poker, I’m going to sit and hold on to my cards,” he added, quoted USA Today.

The displaced fans were also offered packages of $2,400 and one “free ticket to Super Bowl XLVI or a ticket to another Super Bowl with airfare and four nights at a hotel,” wrote USA Today. “I’m still leaning to Option 1; however, I’d want four tickets to the next Super Bowl instead of two, if and only if the Packers make it there,” Peggy Beisel-McIlwaine, granddaughter of the first Green Bay Packers team president, wrote in an email, quoted USA Today.

An attorney suing the league pointed out that one family of four paid $17,000 for the tickets, which did not include their travel from Pittsburgh, Pennsylvania. Another fan is a Marine who flew in from Afghanistan to see the game and who used his only week to see the game, wrote USA Today.

It seems that the NFL and stadium management knew about the seating issues as early as the middle of the week prior to the game, but that NFL officials thought they had “a very good shot” at resolving the seat issue, so officials didn’t bother to inform Super Bowl ticket holders until they arrived at Cowboys Stadium for the game.

The NFL’s first two attempts at restitution have proven unsatisfactory for many ticket holders.

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