Less than 24 hours after the Carnival Triumph cruise ship docked in Mobile, Alabama, a Texas woman has filed a lawsuit against Carnival Cruise Line over the “horrifying” conditions on the ship.
Cassie Terry of Brazoria County, Texas, is suing the cruise line for physical and emotional harm, The Washington Times reports. An engine-room fire disabled the ship on February 10 and it took four days to tow the Triumph back to Mobile. Without power, there was no air conditioning or ventilation and water pressure was inadequate for toilets and showers to function. Toilets overflowed and, Miss Terry said, she and fellow passengers had to wade through human feces in passageways. Many passengers slept in makeshift tents on the ship’s decks to escape the darkness, stench, and squalid conditions inside the ship.
The lawsuit alleges that the “Plaintiff was forced to endure unbearable and horrendous odors on the filthy and disabled vessel, and wade through human feces in order to reach food lines where the wait was counted in hours, only to receive rations of spoiled food,” according to The Los Angeles Times.
Gerry Cahill, Carnival’s CEO went aboard the ship on Thursday to apologize to the passengers. Carnival said every passenger will receive a full refund for this cruise, discounts on a future cruise, and $500 in compensation.